(MENAFN) Kitco Metals, a prominent North American entity renowned for its specialization in trading precious metals and refining gold, found itself grappling with a significant disruption as its website and online store fell victim to a cybersecurity incident. While the cyber event caused a temporary halt in the company's online services, reassuringly, there's a silver lining concerning customer financial data.
According to a representative from the company's customer service division, the breach did not compromise any sensitive credit card details or financial information, as this data is managed by a separate third-party entity. In response to the breach, Kitco Metals swiftly took precautionary measures, temporarily suspending its online services to address and rectify the issue.
As part of their immediate response strategy, Kitco Metals promptly issued a statement on its website, informing stakeholders and customers about the situation. The company emphasized its proactive approach, with dedicated teams diligently working to resolve the cybersecurity concerns. Additionally, while the website underwent necessary interventions, it remained functional in certain aspects, continuing to display vital data such as the standard spot price indices for gold, silver, platinum, and palladium.
Looking ahead, Kitco Metals is poised to launch a comprehensive investigation spanning the next 24 to 48 hours. The primary objective of this inquiry is to ascertain the full extent of the incident's implications, ensuring that no other facets of the company's operations or customer interactions have been adversely affected.
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