Risk & Insurance Education Alliance Announces 2025 Outstanding CSR Of The Year State Winners

(MENAFN- PR Newswire)

AUSTIN, Texas, July 2, 2025 /PRNewswire/ -- Each year, a group of exceptional insurance professionals are selected to represent their states and then can compete to become the National Outstanding CSR of the Year. This prestigious award, regarded as the foremost national award of its kind, recognizes the contributions and commitment of those who serve clients within the insurance industry.

To be eligible for the top state honor, the 2025 candidates submitted an essay on the following topic:

As technology continues to reshape the insurance industry, CSRs and Account Managers must navigate the challenge of integrating digital tools while maintaining strong, personal client relationships. AI, automation, and data analytics have enhanced efficiency and accuracy, but over-reliance on technology can lead to impersonal interactions. In your essay, discuss three key ways CSRs can successfully embrace technological advancements while preserving meaningful client relationships.

Additionally, entrants must have demonstrated commendable service to their agencies, their industry, and their community.

2025 Outstanding CSR of The Year State Winners

Alabama	Karen Rodda, CIC, CISR	Harmon Dennis Bradshaw, Inc.
Arizona	Angela Gentry, TRIP, CRIS, CLP, ARM, DAE, AFIS, ACSR, CPIW, AINS	Reliable Risk Management, LLC
Delaware	Jessica Parrott, CIC, CISR, CWCA, ACRA	The Insurance Market
Florida	Tiawanya S. Wiley, AIAM	Responsive Insurance
Georgia	Ruth Martin, CIC	Fulcro Insurance of Georgia, LLC
Maine	Kyle Derosier	Cross Insurance
Maryland	Margarita Rodriguez, CLCS, PLCS	Gerety Insurance
Massachusetts	Margaret Bleakney, CISR Elite	Amplified Insurance
Michigan	Jill Marie Hendrickson, CISR Elite, PMP	Navigator Truck Insurance Agency
Minnesota	Trista Fergon, CISR	Dwight Swanstrom Company
Nebraska	ReNae Calder	Beef State Agency
New York	Jessica Malone, ACSR	Mackoul Risk Solutions
North Dakota	Jeannie Samuelson, CISR Elite	Marsh McLennan Agency
Oklahoma	Kara Anderson, CISR	ECI Agency, Inc.
Pennsylvania	Renee Staines	Element Risk Management
South Carolina	Tammie H. Blackwood, CIC, CISR Elite, AIAM	Correll Insurance Group, LLC
Tennessee	Yodi Suggs, CIC, CISR Elite	RSS Insurance
Texas	Jackson Owens, CIC, CISR	BKCW Insurance
Wisconsin	Brianna Schwanke, CSRM	M3 Insurance

Risk & Insurance Education Alliance is the nation's premier provider of educational opportunities for insurance and risk management professionals.

Media Contact: Danielle Janecka
Chief Experience Officer
512-349-6181
[email protected]

SOURCE Risk & Insurance Education Alliance

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