(MENAFN- Trend News Agency) BAKU, Azerbaijan, May 28. The Central
Bank of Azerbaijan held a meeting to discuss issues of protecting
investors' rights and expanding dispute resolution mechanisms,
trend reports.
According to the CBA, the event was organized with the
participation of the "Association of Stock Market Participants of
Azerbaijan" Public Association in order to strengthen cooperation
and joint actions.
One of the key topics raised at the meeting was the
need for strict compliance with the legislation and focusing on the
methodological guidelines developed by the CBA on consumer
complaints in financial institutions.
The participants of the meeting expressed support for
the introduction of mediation as an alternative dispute resolution
mechanism, which can significantly increase the effectiveness of
this activity.
The main emphasis was placed on exploring the
possibilities associated with the consideration of incoming
appeals, as well as on improving the experience and developing
mediation.
The CBA and the Association expressed their readiness
to actively cooperate in the implementation of these measures and
to make significant progress in the protection of investors'
rights.
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