(MENAFN- AzerNews)
'Azerbaijan Children Hotline', operating with the support of
Azercell since 2010, participated at the 10th International
Consultation of Child Helplines.
At the conference that took place in Stockholm on 27th - 29th
September 2022, the 'Azerbaijan Children Hotline' service's
director Kamala Ashumova shared the organization's practice of
rapid and effective response to contacts and calls. She informed
the audience about the dedicated short number 116111 and the mobile
application that the Hotline utilizes 24/7 to assist children in
need.
Participants were also told about the immediate online and
subsequent face-to-face consultations and individualized
rehabilitation plans 'Azerbaijan Children Hotline' offers to
children and their families. The director also underlined the
importance of partnerships with large commercial organizations for
the sustainability of such projects and cited a ten-year-long
collaboration with Azercell as a successful example.
Moreover, 'Azerbaijan Children Hotline' presented its print and
digital materials at the exhibition that took place within the
framework of the conference.
10th International Consultation of Child Helplines had a
specific focus on the resilience of children and young people,
especially concerning their mental health during the Covid-19
pandemic and extreme crises such as wars. In the conference where
Her Majesty Queen Silvia of Sweden gave introductory speech
according to Child Helpline Members, mental health and violence
remain the most prominent reasons for contact globally.
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