(MENAFN- NewsBytes)
Last week, a Twitter user Mahesh (@Mahesh08716488) had shared a picture of his brother's burned POCO M3 unit. However, the user did not mention any details pertaining to the incident. Now, POCO has acknowledged the case and has started its investigation on the same.
Context Why does this story matter?
Smartphones catching fire or exploding is not a new thing. This year alone, we have reported a number of cases ranging from OnePlus Nord 2 blasts to Samsung Galaxy A21 catching fire on a flight. These incidents raise questions about customer safety and could be an outcome of poor manufacturing and quality check on the part of the brand or misuse by the user.
Official words Here is what POCO said about the M3 blast
In an official statement offered to 91mobiles , POCO said that its team 'contacted the concerned customer as soon as the issue was notified and is awaiting his visit to the nearest service center.' 'We are committed to examining the issue in detail, and extend all our support to the customer and resolving this on priority.'
Information Another POCO smartphone had blasted in September
In September, a similar incident was reported when a POCO X3 Pro exploded after removing the unit from charging. At the time, POCO had concluded its investigation by saying that it was a case of 'customer induced damage.'
Design and display The phone has a Full-HD+ LCD display
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