(MENAFN - Gulf Times) A record number of more than 37mn SMS (short message service) messages were sent by various government departments during the second quarter of 2021 through the Ministry of Transport and Communications (MoTC) gateway. There is an increase of more than 2mn SMS messages compared to the first quarter of the year.
A total of 37,524,146 SMS were sent by government departments through the SMS gateway during the last three months, according to a tweet by the MoTC. A total of 35,382,543 SMS messages were sent in the first quarter.
During the second quarter of the current year, a total of 12,817,264 SMS messages were sent in April; 12,521,320 in May; and 12,185,562 in June. In the first quarter, the monthly number of SMS messages sent were 35,382,543, comprising 10,701,600 in January; 11,148,784 in February; and 13,532,159 in March.
The facility allows government entities to send notifications to their customers and users through SMS while providing rich service experience for the customers and increasing the efficiency of e-services. Government entities will be able to better interact and communicate with their customers using the shared SMS gateway.
The features provided by the SMS gateway include a two-way SMS (send/receive), sending bulk SMS, creating queue messages and developing priority SMS. It ensures increased efficiency of government services along with a quick and easy integration approach through standard protocols while allowing reduced cost and efforts for government entities by providing a plug-and-play SMS gateway.
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