Qatar- PHCC: Workforce-integrated training proved dynamic during COVID-19


(MENAFN- The Peninsula) Doha: Primary Health Care Corporation (PHCC)'s Integrated Learning approach, with web-based and online trainings during COVID-19, for sustainable workforce development was maximised during the pandemic, enhancing employee skills to provide the best clinical and heath care services in Qatar.

PHCC organised and delivered 71 non-clinical courses, including e-learning, which was successfully completed by 3,978 employees. Meanwhile a total of 105 clinical courses, including e-learning, was successfully completed by xx employees. The total trainings received by each employee were higher given that each person registered for multiple courses. 

Layla Al Jasmi, Assistant Executive Director for Workforce Development and Training at PHCC, said, 'We recently intensified training courses to enhance the capabilities of all employees across departments. Individual development is key to furthering PHCC's vision and mission; our teams receive ongoing professional training to remain up-to-date with ongoing issues, and gear up for upcoming healthcare challenges. 

As part of its Sustainability Plan, in the next five years, the Directorate will rely on the existing PHCC staff to implement its vision and strategic plans by developing and providing specialized health care services in Qatar. PHCC employees gain new knowledge, experience and competencies through specialized trainers and centers, technical institutes or online courses. 

Layla Al Jasmi said: 'We are working on building an advanced strategic basis for education and professional development in the health care sector, with emphasis on investing in the development of health care specialists, aligned with the workforce development strategy. 

E-Learning or online training is a dynamic approach that is beneficial for both trainers and trainees. PHCC has adopted an integrated strategy to develop e-learning with ‘LMS365', which is one of the most advanced systems for operating training and content delivery.

PHCC works collaboratively with external partners such as Hamad Medical Corporation (HMC), the Ministry of Administrative Development, Labour and Social Affairs (MADLSA), Sidra and Qatar National Library (QNL) on a set of strategic projects, including practical training and launching e-learning platforms with shared cost for 2020 to ensure cost-efficiency and effective management of the country's resources, and provide requisite learning resources to PHCC professionals at the participating establishments.  

PHCC also worked with MADLSA's General Management Institute, which organizes training courses on employee promotion. The total number of courses in the administrative field was 15; 22 courses were organised in the specialised field; and 240 Qataris were promoted in 2020 in all levels. 

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