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| Middle East Contact Centre Forum / Forum |
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The Middle East has seen the contact centre industry evolve from basic call centres to multi- channel centres that communicate via the web, social media and live chats, as well as a move to large outsourced contact centres with 100s of agents servicing customers worldwide. With these new approaches, there is an even greater challenge to provide a unified and high quality service.
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| Location |
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Abu Dhabi, UAE |
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Country |
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UAE |
| Start Date |
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Sep 16, 2012 |
| End Date |
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Sep 19, 2012 |
| Sectors |
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Telecom & Tech
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| Organizer |
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IIR Middle East
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