(MENAFN- Muscat Daily) Muscat- Being committed to reaching closer to their customers and providing them with high quality products and services,TowellAuto Centre (TAC), the leading automobile distributor in Oman, recently inaugurated their new state-of-the-art Mazda showroom inAl Hail. This is their third showroom in Muscat governorate and the biggest in Oman.
Present at the launch were the chairman and directors of WJ Towell, Riyadh Ali Sultan - general manager of TAC, S Kasthurirengan - CEO of TAC, business heads and a host of TAC officials.
The chief guest was Hiroshi Yoshida, general manager, Global Sales and Marketing Division (MOM 2), Mazda Japan, and Takao Ishikawa, assistant manager. Both had specially flown in from Japan for the inauguration of the new Al Hail showroom. Zameer Hakim, customer service general manager (Mazda - MOM), based in Dubai, also graced the occasion. At a well-attended function, they presented a memento to the TAC management.
A bevy of the patented Soul Red Mazda car beauties, including the MX-5 Roadster Coupe, added significance to the red carpet event at the brightly lit new designer showroom.
Conveniently located off the main highway, the spacious new showroom at Al Hail has a special 3S facility, for Sales, Service and Spare Parts, in specially designated areas, in the same premises. It would greatly improve the convenience of customers living in Muscat, beyond Seeb. Existing customers with Mazda vehicles would also greatly benefit from the newly set up spare parts and service centre.
Sultan said, 'At TAC, our endeavour is to make the experience of our customers as unique as possible.To this end, we have invested in our largest showroom in Oman. Each of the Mazda cars in the showroom are showcased in the best possible way with a team of hands-on sales personnel in attendance to personally assist every customer. The showroom has a designated Mazda Luxury Series display area which allows customers special treatment and focused attention, similar to the service area. Test drives can also be arranged with prior appointment. The showroom will add some more 'First time in Oman' facilities in the near future to further enhance the customer experience.' He added, 'The well-equipped service centre located behind the main showroom has an exclusive lounge area for priority customers of high-end Mazda vehicles, the Mazda Luxury Series, in addition to the regular lounge for customers who bring in their vehicles for service.'
Amongst the pioneers in the automobile business in Oman since 1972, TAC celebrates 45 years of being recognised as a trusted name in customer service.
According to a spokesperson of TAC, the sole distributor of Mazda vehicles in the sultanate of Oman, 'Convenience of the customer and personalised service are of paramount importance. Keeping that in mind, we have launched a new 3S facility in Al Hail. Now, Mazda vehicle owners can purchase new vehicles, get their vehicle serviced and even purchase genuine spare parts from the centre, all under one roof.
'With the addition of the new 3S facility in Al Hail, customers are sure to greatly benefit from it in more ways than one. With ample parking, and convenient approach from the highway, this is surely the biggest Mazda showroom in the Muscat region.'
Customers are welcome to walk in the new Al Hail showroom or any TAC showroom in Oman, anytime between 8.30am to 1pm and 3.30pm to 7.30pm, from Saturday to Thursday.
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