(MENAFN- Muscat Daily) Muscat- Omantel has been awarded the 'Quality Choice Prize 2017' by the European Society for Quality Research (ESQR) for the second year in a row. Omantel received the award at the Society's recent awards ceremony in Vienna, Austria, the company said in a press release.
The ESQR's Quality Choice Committee takes a comprehensive look at the initiatives and strategies that business leaders implement in their companies; recognises the efforts of exceptional and talented human resources, and provides motivation for continuous progress.
Omantel secured its position as one of the top companies evaluated by ESQR, for continually pushing the limits of quality through innovation and serving as a great example of business excellence.
Talal al Mamari, CEO of Omantel said, 'We take great pride in the quality of offerings and services we provide at Omantel. The ESQR recognises good business practices, technological innovation, and quality achievements, and getting this recognition for the second year in a row is testament to our continued commitment to the vision of making Oman a more digitally savvy society. We feel inspired by this win which will drive us to work even harder to achieve excellence and be a key enabler of the digital transformation journey of Oman.'
Addressing the audience at the ESQR Awards ceremony, Mohammed Yahya al Salmi, senior manager - corporate affairs at Omantel said, 'We are proud of the quality improvements that took place during the past few years which enabled us at Omantel not only to retain our customers but also to maintain our leadership in Oman's telecom market and further grow our business.
Despite the challenging economic situation in the region and the whole world, we continued our investments to modernise networks and provide our customers with unmatched experience.'
He said Omantel invested more than RO140mn in 2016 alone and has invested over RO130mn in the first three quarters of this year. 'When benchmarked internationally, we have the highest capex to revenue ratio among any other operator in the world. The 4G LTE coverage exceeded 92 per cent of the populated areas, 99 per cent for 3G, 90 per cent for fixed broadband and with combined broadband coverage of more than 92 per cent across the country. The latest OpenSignal report issued last month rated us as the fastest 4G network in the whole Arab region and among the fastest in the world.'
As a result of these investments, network performance improved across the country and the sultanate emerged as one of the most connected countries in the world, with 13 submarine cables which enabled Omantel to bring the global content of Internet closer to its customers and further to users in the region.
The ESQR promotes technological innovations and high quality standards in any type of organisations worldwide, irrespective of its size and geographic location. The ESQR recognises best practices and undertakes quality research, quality assurance and assessment, management consulting, training, and networking events.
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