(MENAFN- Qatar News Agency) ha recently opened its first Customer Service Center for beneficiaries. It is located on the sixth floor of Amwal Tower in the West Bay. The scheme thus far covered Qatari females over 12 years for gynaecology obstetrics and other women's health issues. Customer service centre staff will be on hand to assist members with any queries including general information about the scheme and its roll-out coverage member rights and the network providers. A Qatar Statistic Authority had recently carried out a patient satisfaction survey on behalf of the NHIC showed that the health insurance scheme has already achieved high levels of acceptance and satisfaction among women users since July 2013. An overwhelming majority of 90% of respondents rated very highly the women's health benefits received under the scheme while 84% said the scheme offered them greater freedom of choice when seeking healthcare. The Seha provider network includes a selection of quality public and private hospitals and clinics. Eight providers-HMC Women's Hospital Al Emadi Hospital Al Ahli Hospital Doha Clinic Al Wakra Hospital Al Khor Hospital the Cuban Hospital and Al Hayat Medical Centre - are currently included within the network. The NHIS will announce updated network for Stage 2 prior to its launch. (END)
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